The Health Care and Economic Security Staff Development Center (SDC) will begin Process-Based Training development in July 2016. Information gathering sessions will occur throughout each development phase.
Participants include Eligibility Site staff (e.g. trainers, supervisors, lead workers), Help Desk teams, Quality Assurance teams, CBMS on-line help, CDHS and HCPF Policy and Systems staff.
Participants may join meetings in person or participate virtually. Pre-registration is not required.
Sessions will be begin at 9:00 a.m. with a scheduled end time of 12:00 p.m. The length of each session may vary depending on the content and discussions.
7800 E Orchard Rd, Suite 280
Greenwood Village, CO 80111
Adobe Connect: http://cohuman.adobeconnect.com/pbt/
Conference Number: 1-888-757-2790
Pass Code: 336598#
- Scope of modules
- Identify expected Outcomes
- Discussions for the following:
- existing training documents
- information that must be included
- examples/scenarios to consider
- trends in questions received (e.g. staff, help desk tickets, state email boxes)
- quality assurance findings to incorporate
- on-line help overview/recommended changes
|7/18/16||Programs Overview||Intro to HLPGs, Building Effective Relationships, Understanding Poverty|
|7/25/16||Beginning Data Entry Processes||Application Initiation, State ID/Client ID, PEAK Application, Companion Cases|
|8/1/16||Application Processing||General Eligibility Requirements, Application Processing Requirements (Intake and RRR),|
|8/8/16||Case Information||Case Questions, Case Information, Case Payee, Case Communications, Case Comments|
|8/15/16||Interviews & Interface Overview||Interview Requirements, Critical Thinking, FA Missed Interviews, Financial Missed Interviews, Individual Compliance Page (Missed Interviews), Interface Overview (Interfaces will be covered in detail throughout training modules)|
|8/29/16||Verifications||Verification Overview, Matrix, Checklist, Late or Missed (Intake and RRR), Individual Compliance Page (Verifications)|
|9/6/16||Certification Periods & Simplified Reporting||Certification Periods, Simplified Reporting (FA and CW)|
|9/12/16||Demographics & Residency||Demographics Overview, Prior Aid, Individual Attributes, Identification Detail, Colorado Residency, Address, SSI Details Page, Ethnicity|
|9/19/16||Case Individual & Tax Information||Case Individual, Individual Tax Information,|
|9/26/16||Relationship Information||HH Relationship Overview, Relationships for each HLPG (Med, LTC, SNAP, Cash Programs), Pregnancy, Incarceration, Fleeing Felons, Drug Rehab|
|10/11/16||Citizens/Non-Citizens||Citizen/Non-Citizen Overview, Sponsors, Sponsor Deeming, Hardship (SNAP & Cash Programs), Work Quarters, Interfaces|
|10/24/16||Expenses||Expenses Overview, Shelter, Utility, Medical, Dependent Care, ISM, Wrap Up Review|
|11/7/16||Resources||Resources Overview, Countable, Exempt, Transfer without Fair Consideration (TWFC), Wrap Up Review|
|11/14/16||Income||Income Overview, Countable, Exempt, Income Calculations, Pro-Rated Income, Earned, Unearned, Student, Reasonable Compatibility, Child Support Income/Interface, Self- Employment including LLC’s and S-CORPS, Unemployment, In-Kind, Wrap Up Review|
|12/12/16||Final Steps||Time Clock, Data Conflicts, APTC, Life Change Events, EF/WFD, EDBC, Capture Discrepancy Information, Wrap Up Review, Authorization, Client Correspondence|
Additional TopicsThe next phase of development will begin February 2017. Topics for the next development phase, information gathering sessions and outline will be available early January 2017.
Please contact the SDC at SOC_StaffDevelopment@state.co.us if you have questions regarding this process.