Client Correspondence/Notice of Action (NOA) Project Training

The Health Care and Economic Security Staff Development Center (SDC) has released the training for the Client Correspondence/Notice of Action (NOA) project. The implementation of this project will be announced at a later date. This training consists of both a web-based module and a desk aid to help CBMS users understand the changes related to this project. This training can be access by logging into your CO.Learn account and searching for Client Correspondence – The More You NOA
Training NameModalityOverviewEstimated Completion TimeTraining Location
Client Correspondence – The More You NOAWeb-Based TrainingProvides an overview of the changes that were made to the Notice of Action (NOA).15 – 20 minutesCO.Learn
A New Look to the Notice of Action (NOA)Desk AidThis desk aid will provide a quick overview of what each section of the NOA looks like and the changes made to those sections.Not estimated since this is a guide that users can reference outside of the training (In the CBMS folder under Document Library)