Document Library


Welcome to the Document Library provided by your Staff Development Center (SDC).


Adult Financial

AF CBMS Build Training

Appointment Letter (CBMS Project 14241)

Interviews Changes Overview (CBMS Project 14241 CDHS)

14248 CDHS Enhancements to EBT Prohibited Use Tracking

EBD 13762 Sponsor Reimbursement Correction Scenarios

EBD Project #13762 Sponsor Reimbursement Desk Aid

EBD 13762 Sponsor Reimbursement Enter Sponsor Address Tutorial

EBD 13762 Sponsor Reimbursement Workbook

Question & Answer 13762 Sponsor Reimbursement Webinar

EBD Project 13834 and 13991 Case Review Sample Page Desk Aid

EBD Project 14274 Burial Key Points

CBMS June 2020 Build Cover Sheet  

Build Cover Sheet April 2020 

Economic Stimulus Infographic 

IPT Projects 13754 & 13738 & 13735 & 13733 & 13739 & 13717 

CBMS Project 13608 – Reprinting Correspondence from Spanish to English 

CBMS Project 13609 – Adding Active Claim Info to PEAK 

February Build Projects 13596 13684 13718 12564 13788 (IPT) 

HCPF Project #10874 CBMS Salesforce Marketing Cloud-SMS Text Functionality 

IPT Project #12290 CBMS Redesign RMC PEAK PDF 

EBD Project #13152 Alignment of Lawful Presence Requirements between CW and AF 

IPT 13087 Desk Aid 

February 2019 Builds Webinar 

Voter Choice Form 

MyCOBenefits App Enhancements Desk Aid 

October 2018 CBMS Build Guide 

CBMS June Build Project Guide 

CBMS June 2018 Build PPT (part 2 of 2) 

CBMS December 2017 Build Project Guide 

CBMS December 2017 Build PPT 

CBMS December 2017 Build Q&A 

CBMS September 2017 Build Project Guide 

CBMS September 2017 Build PPT 

CBMS September 2017 Q&A 

CBMS June 2017 Build Project Guide 

CBMS June 2017 Build PPT 

CBMS March 2017 Build Project Guide 

CBMS March 2017 Build PowerPoint – CCUG & EBD 

CBMS March 2017 Build Q&A Document 


IM-100 Form: Application for Funeral, Burial, and/or Cremation Assistance (fillable)

IM-101 Form: Provider Charges, Authorized State Contribution, and County Authorization for Cremation or Burial (fillable)

AF $20 Disregard Flowchart

AF and CW RRR

AF Burial Processing Manual

AF Burial Processing Desk Aid

AF Countable and Exempt Income Desk Aid

AF Countable and Exempt Resources Desk Aid

AF Glossary

AF HCA Assessment

AF HCA Care Plan Summary

AF HCA County SEP Flowchart

AF HCA Fillable Eligibility Determination

AF Interview Process

AF non-recipient Spouse Income Deeming AND-SO Worksheet

AF non-recipient Spouse Income Deeming OAP Worksheet

AF Reference Guide

AF Resource Counting Sheet

AF Sponsor Desk Aid

AF TWFC desk Aid

AF Workbook 

Cash Claims Establishment 

Citizen/Non-Citizen Desk Aid

Continued Benefits Flowchart

Countable and Exempt Income

Discrepancy Flowchart

Electronic Med-9 Form

Entering Vehicle Value for AF Process Manual

Fillable IM 14 Form 

Financial Programs Processing Guidelines

GR Codes

Guide to Selected U.S. Travel and Identity Documents Form M-396

Income Frequency Calculations Desk Aid

Interim Assistance Reimbursement (IAR) Processing Manual

Interview Program Requirements Desk Aid

ISM Desk Aid for OAP and AND-CS Only

Lawful Presence Desk Aid 

Late RRR, Late Verifications, and Missed Interview Related to Good Cause

Medical Conditions

Non-Citizen Flowchart

Non-Citizens Acceptable Documents and Class Codes

OAP Medical Assistance Flowchart

Public Assistance Verification Matrix Desk Aid

SAVE Tip Sheet

Small Estate Affidavit

SNAP Benefit Issuance Information

Sponsor Exceptions Desk Aid

Unearned Income Disregard Chart

Verifying EBT for AF Process Manual


Colorado Works

CW CBMS Build Training

Appointment Letter (CBMS Project 14241)

Interviews Changes Overview (CBMS Project 14241 CDHS)

14248 CDHS Enhancements to EBT Prohibited Use Tracking

EBD Project 13834 and 13991 Case Review Sample Page Desk Aid

Build Cover Sheet August 2020 

Project 13939 CW Diversion Updates

Project 13940 CBMS In Home Logic Updates for CS Referral

Project 13951 CBMS Supportive Service Reports

CBMS June 2020 Build Cover Sheet 

CW Project 13765 Disaster Assistance Desk Aid 

CW Project 13765 Disaster Assistance Infographic 

Build Cover Sheet April 2020

CW Project 13744 Stepparent Logic 

Economic Stimulus Infographic

IPT Projects 13754 & 13738 & 13735 & 13733 & 13739 & 13717

CBMS Project 13608 – Reprinting Correspondence from Spanish to English

CBMS Project 13609 – Adding Active Claim Info to PEAK

February Build Projects 13596 13684 13718 12564 13788 (IPT)

HCPF Project #10874 CBMS Salesforce Marketing Cloud-SMS Text Functionality

IPT Project #12290 CBMS Redesign RMC PEAK PDF

EBD Project #13152 Alignment of Lawful Presence Requirements between CW and AF

IPT 13087 Desk Aid

February 2019 Builds Webinar

Project 12500: Update IRC/Roadmap for Diversion

Voter Choice Form

MyCOBenefits App Enhancements Desk Aid

October 2018 CBMS Build Guide

CBMS June Build Project Guide

CBMS June 2018 Build PPT (part 2 of 2) 

CBMS March 2018 Build Project Guide

CBMS March 2018 Build PPT

CBMS December 2017 Build Project Guide

CBMS December 2017 Build PPT

CBMS December 2017 Build Q&A

CBMS September 2017 Build Project Guide

CBMS September 2017 Build PPT

CBMS September 2017 Q&A

CBMS June 2017 Build Project Guide

CBMS June 2017 Build PPT

CBMS March 2017 Build Project Guide

CBMS March 2017 Build PowerPoint – CCUG & EBD

CBMS March 2017 Build Q&A Document


Adverse Action

Case Manager Desk Aid

Cash Claims Establishment

Citizen/Non-Citizen Desk Aid

Countable and Exempt Income

CW Household Composition

Domestic Violence Screening Tool

Domestic Violence Screening Tool – Spanish Version

Entering CW Diversion Details

Guide to Selected U.S. Travel and Identity Documents Form M-396

Interview Program Requirements Desk Aid

Lawful Presence Desk Aid 

Late RRR, Late Verifications, and Missed Interview Related to Good Cause

Negative Changes Timeframes

Non-Citizen Flowchart

Non-Citizens Acceptable Documents and Class Codes

Public Assistance Verification Matrix

SAVE Tip Sheet

Sponsor Exceptions Desk Aid

Standards of Assistance Chart


COVID-19 Guidance


EDMS Process Manuals


Food Assistance

Food Assistance CBMS Build Training

Appointment Letter (CBMS Project 14241)

Interviews Changes Overview (CBMS Project 14241 CDHS)

Project 14035 CDHS Modifications to Benefit Recovery

Project #14071 CBMS Expedited Food Improvements

Build Cover Sheet August 2020 

Project 13500 FA Late RRR Logic 

Project 13911 EF Work Requirement Updates

CBMS June 2020 Build Cover Sheet 

FA Project 13838 Exemptions Desk Aid

FA Project 13848 Substantial Gambling/Lottery Winnings Desk Aid

Project 13854 CBMS FA SSN for Newborn Logic

Build Cover Sheet

Economic Stimulus Infographic

IPT Projects 13754 & 13738 & 13735 & 13733 & 13739 & 13717

CBMS Project 13608 – Reprinting Correspondence from Spanish to English

CBMS Project 13609 – Adding Active Claim Info to PEAK

February Build Projects 13596 13684 13718 12564 13788 (IPT)

HCPF Project #10874 CBMS Salesforce Marketing Cloud-SMS Text Functionality

IPT Project #12290 CBMS Redesign RMC PEAK PDF

FA 12921 Desk Aid

IPT 13087 Desk Aid

October 2019 Build Cover Sheet

February 2019 Build Coversheet

February 2019 Builds Webinar

Meal Sheet Clarification

Voter Choice Form

MyCOBenefits App Enhancements Desk Aid

October 2018 CBMS Build Guide

CBMS June Build Project Guide

CBMS June 2018 Build PPT (part 2 of 2) 

CBMS March 2018 Build Project Guide

CBMS March 2018 Build PPT

CBMS December 2017 Build Project Guide

CBMS December 2017 Build PPT

CBMS December 2017 Build Q&A

CBMS September 2017 Build Project Guide

CBMS September 2017 Build PPT

CBMS September 2017 Q&A

CBMS June 2017 Build Project Guide

CBMS June 2017 Build PPT

CBMS March 2017 Build Project Guide

CBMS March 2017 Build PowerPoint – CCUG & EBD

CBMS March 2017 Build Q&A Document


Citizen/Non-Citizen Desk Aid

Countable and Exempt Income

DOLE/CUBS Handbook

Expedited SNAP Desk Aid

FS-3C Eligibility Standards FFY 2020

FS-3C Eligibility Standards FFY 2021 (Jan 21-Jun 21)

FS-3C Eligibility Standards FFY 2021 (Oct 20-Dec 20)

Guide to Selected U.S. Travel and Identity Documents Form M-396

Income Frequency Calculations Desk Aid

Interview Program Requirements Desk Aid

Meal Sheet Clarification Desk Aid FINAL

Non-Citizen Flowchart

Non-Citizens Acceptable Documents and Class Codes

Public Assistance Verification Matrix

SAVE Tip Sheet

SNAP & Cash Assistance Benefit Issuance Information

SNAP 21-day County Desk Aid Revised 6.2018

SNAP Claims Establishment

SNAP Countable-Exempt Income Desk Aid

SNAP Dual Participation Logic Update #13545

SNAP Income Eligibility Desk Aid FFY20 

SNAP Financial Eligibility Desk Aid FFY 2021 (Jan 21-Jun 21)

SNAP Financial Eligibility Desk Aid FFY 2021 (Oct 20-Dec 20)

SNAP Procedure for Late or Missed Verification

SNAP Procedure for Removing Household Members

SNAP Processing Deadlines

SNAP Reinstatement #12755 Desk Aid

SNAP Reinstatement Waiver Overview

SNAP Rights and Responsibilities

SNAP Sponsor Desk Aid

SNAP Student Eligibility Reference Guide

#13594 SNAP Updates to Address (PEAK, MyCOBenefits, PEAKPro)

#13749 SNAP Updates to Notice of Missed Interview (NOMI)

Sponsor Exceptions Desk Aid


Long-Term Care

LTC CBMS Build Training


5615 Form

Citizen/Non-Citizen Desk Aid

Cleared Case Management Agency and Eligibility Information Sharing Form 

Estate Recovery Packet 

Income Trust Accounting Worksheet 

Long-Term Care Annuities Flowchart

LTC Spousal Allowance Worksheet 2021-2022

LTC Spousal Allowance Worksheet 2020-2021

LTC Spousal Allowance Worksheet 2019-2020

Medicare Days

Non-Citizen Flowchart

Non-Citizens Acceptable Documents and Class Codes

Non-MAGI LTC Income and Resources Desk Aid January 2020 

SAVE Tip Sheet

Social Security Information Desk Aid

Third Party Liability (TPL) 


Medical Assistance

MA CBMS Build Training

Build Cover Sheet August 2020 

HCPF Project #14257 CBMS MA Child Allocation Updates

HCPF Project 13801 Eligible but Not Enrolled Data

CBMS June 2020 Build Cover Sheet 

Project 14101 COVID-19 PHE- Changes-CHP+/Misc.

April 2020 Build Cover Sheet

Economic Stimulus Infographic

HCPF Project 13751- Updates to Incarceration Logic Desk Aid

IPT Projects 13754 & 13738 & 13735 & 13733 & 13739 & 13717

CBMS Project 13608 – Reprinting Correspondence from Spanish to English

CBMS Project 13609 – Adding Active Claim Info to PEAK

February Build Projects 13596 13684 13718 12564 13788 (IPT)

HCPF Projects #13603 and #13621

HCPF Project #10874 CBMS Salesforce Marketing Cloud-SMS Text Functionality

IPT Project #12290 CBMS Redesign RMC PEAK PDF

CBMS Build Guide 12659 & 13095

October 2019 HCPF Webinar

IPT 13087 Desk Aid

October 2019 Build Cover Sheet

February 2019 Build Coversheet

February 2019 Builds Webinar

Voter Choice Form

MyCOBenefits App Enhancements Desk Aid

October 2018 CBMS Build Guide

CBMS June Build Project Guide

CBMS June 2018 Build PPT (part 1 of 2) 

CBMS June 2018 Build PPT (part 2 of 2) 

CBMS December 2017 Build Project Guide

CBMS December 2017 Build PPT

CBMS December 2017 Build Q&A

CHP+ Renewed(updated information about the CHP+ Sunset project)

CBMS September 2017 Build Project Guide

CBMS September 2017 Build PPT

CBMS September 2017 Q&A

CBMS June 2017 Build Project Guide

CBMS June 2017 Build PPT

CBMS March 2017 Build Project Guide

CBMS March 2017 Build PowerPoint – CCUG & EBD

CBMS March 2017 Build Q&A Document


Accountable Care Collaborative Fact Sheet

Beneficiary Identification Codes

CHILD HEALTH PLAN PLUS Monthly Maximum Income Guidelines

Citizen/Non-Citizen Desk Aid

Countable and Exempt Income

Deficit Reduction Act (DRA) Fact Sheet

DOLE/CUBS Handbook

Estate Recovery Packet 

Guide to Selected U.S. Travel and Identity Documents Form M-396

Income Frequency Calculations Desk Aid

MAGI MBU Flowchart

MAGI MEDICAID Monthly Maximum Income Guidelines

Medical Assistance Hierarchy

Medical Assistance Processing Timeframes 45 days or 90 days

Medicaid Citizenship and Identity Requirements for U.S. Citizens (DRA)

Medical Assistance Program Chart (Excluding Long-Term Care)

Non-Citizen Flowchart

Non-Citizens Acceptable Documents and Class Codes

Open Enrollment, Shared Eligibility, System, and Medical QA Questions and Answers

Public Assistance Verification Matrix

SAVE Tip Sheet

Social Security Information Desk Aid

Sponsor Exceptions Desk Aid

Third Party Liability (TPL)


Medical Assistance - Non-MAGI

MA Non-MAGI CBMS Build Training


AVP Actions Document

Beneficiary Identification Codes

Citizen/Non-Citizen Desk Aid

Countable and Exempt Income

Medicare Savings Program Desk Aid

Medical Assistance Estate Recovery

Medical Assistance Hierarchy

Non-Citizen Flowchart

Non-Citizens Acceptable Documents and Class Codes

Non-MAGI LTC Income and Resources Desk Aid

SAVE Tip Sheet

Social Security Information Desk Aid


Process Manuals

Process Manuals CBMS Build Training


Acting on ACP Case at RRR

Accessing the Training and Policy Index

Acting on an Application Without a Date Stamp

Acting on an Unsigned Application

Acting on Civil Rights Complaint

Adjusting or Reversing Period of Ineligbility

Assigning a Client ID

Assigning a State ID

Completing an AI

Completing the CDHS Scheduling Interviews Page

Completing The CDHS Interviews Atttendance Page

Completing TWFC Process Manual

Disposing of a Resource

Entering a Good Faith Extension for DRA Process Manual

Entering a Non-Citizen Process Manual

Entering a Sponsor in CBMS Process Manual

Entering and Undue Hardship

Entering an ARG Disability Determination Process Manual

Entering Demographic Details in CBMS Process Manual

Entering Identification Details Process Manual

Entering Lawful Presence Process Manual

Entering LTC Level of Care Process Manual

Entering Medicare Expense 

Entering New Earned Income 

Entering Residency/Address Process Manual

Entering Retro Med

Entering Shelter Contributions

Entering Shelter Expenses

Existing Case vs. New Case Desk Aid 

Head of Household Process Manual

Initiating a Transfer of Income

Inquiry Tips

Logging into CBMS Salesforce

Managing Events on Salesforce

Managing Tasks on Salesforce

Marking an ACP Case

NVRA Site Coordinator

PE Users Completing an AI

Pending and Entering Income Trusts

Printing a Form Manually

SCHIP Interface Data Entry Process Manual

Supervisors Guide Salesforce

Terminating Earned Income

Unmarking an ACP Case

Using Search

Voter Registration at Intake


Training Process